CUSTOM ORDERS 

Our team of graphic designers will work with you individually to capture exactly what type of design you are looking for. Whether its promoting you’re company logo, repping you’re team, favorite photo, gifting, or simply looking to match a particular shoe,we can handle the Job. Email Admin@FlyFeet.com to send a description of the design and/or any photos or art you would like us to apply to the sock. We are here to customize and personalize you’re sock in the most convenient way possible.

 

What forms of payment do you accept?

 

Fly Feet accepts Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. 

 

How long does it take to process my order?

 

3-5 Business days. Due to the high demand, it may take us a couple days to get all the orders out. We make every effort to get your socks to u ASAP!

 

How secure is this store?

 

We are PayPal Verified and this store uses PayPal for payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

 

Confirmed Address?

 

An address is confirmed if the buyer’s credit card billing address matches his or her shipping address. Confirmed addresses help guard against stolen credit cards and identity theft. We can ship to unconfirmed addresses, but cannot guarantee our product will be delivered. Please email us with any changes. You will receive a tracking number once your order is shipped.

 

What is your return policy?

Returns or exchanges are accepted within 15 days of receiving original purchase. Socks must be unworn and in original packaging.

Due to health & sanitary reasons, returns or exchanges are accepted on unworn socks only.  Please email us for assistance in exchanging or returning items including defective items which will be replaced at no charge. Please check your items before wearing them.

 

For returns/exchanges on unwanted items, we are not responsible for shipping fees. Customer is responsible for  additional shipping charges for exchanges and will be invoiced for the additional fees.

 

For any concerns or issues with your order we urge you to please contact us via email first to get it resolved before you file a dispute with paypal as doing so will delay the process further. We are more than happy to fix any issues or answer any questions you may have. We pride ourselves on our customer service.

 

 

 

Shipping Infomation

 

How long does it take for items to arrive?

Depending on your location, your package should arrive within 3-5 business days after your orders has been processed.

 

INTERNATIONAL SHIPPING

Please Contact us at Support@flyfeet.com

 

What shipping method do you use?

 

All orders are shipped through USPS via First Class mail or Priority Mail. We customize each pair on demand in the order in which we received them. Once processed, shipping may take 3-4 business days. If you would like your socks quicker, please contact us for additional shipping options.

Do I get a tracking number?

 

Yes, Once your order is shipped your tracking number will be sent to the email you used to checkout with. Please be sure to check your spam folder. If you are having trouble locating your tracking number please feel free to contact us.  The tracking number confirms your delivery.

 

Washing Instructions

 

For best results and to keep socks from fading, we recommend turning them inside out & washing with similar colored laundry in cold water and hang drying to prevent any possible shrinkage.  Do not use bleach, we recommend color boosting detergent.

 

 

About our Process

 

Fly Feet creates customized socks using experienced graphic artists and special processing to make our socks unique and appealing to any individual.

 

Our custom Nike Elite socks are AUTHENTIC Nike Elite Basketball Crew Socks, which are customized using a special process. The process we use slightly flattens the sock, but restoring to its original state is easily obtained by washing & drying. This process is not a perfected process, however we do our best to assure that each sock is the highest quality. The natural creases in the socks can at times cause white spots which normally are not seen when worn.

 

This process is not approved by Nike. Nike Swoosh and Nike name are registered trademarks of Nike, Inc. We are an independent customization website not affiliated with Nike, Inc.

 

Features

• Dri-fit fabric

• Reinforced heel and toe for extra comfort

• Left/Right specific design

• Arch Compression for support

 

What size socks should I order?

Depending on shoe size, we recommend the following

Nike Elite

o    Small: 3 – 6 (Womens 4.5 – 7.5)

o    Medium: 6 – 8 (Womens 7.5 – 9.5)

o    Large: 8 – 12 (Womens 9.5+)

o    XL: 12.5-15